Interesting facts about us

Years of experience combined with top-notch tools allow us to perform repairs of any complexity

400+
Positive reviews on:: 62 reviews

345 reviews
20+
Years of successful work: With us, you will receive a comprehensive service that covers everything from repair to installation and maintenance. You can trust our team to get your device back up and running on the same day.
30+
Experienced technicians: All of our technicians have completed training programs and have vast experience in repairing thousands of faulty appliances. They will offer several options to best suit your needs and budget before completing the job.

Error codes list for Samsung Washer

Code Error Solution

E1, 4C, 4E

No water supply

Start by checking that the water tap is fully open and that the water is flowing freely. Then, carefully examine and clean the mesh filter. Additionally, ensure the water supply hose is not obstructed or twisted, as this can restrict the water flow.

E2, 5C, 5E, SE

Poor drainage

First, connect the emergency hose to drain excess water from the drum. Next, you should clean the pump filter. Finally, thoroughly inspect the drain hose for any kinks, twists, or blockages.

E3, OC, OE, OF

Overflowing

The first step is to check if too much washing powder or liquid has been added. If so, turn off the power, wait for 1 minute, and then switch the power supply back on. The drain pump must drain the water from the washing machine.

E4, Ub, UE

Unbalanced load

This is not a fault but a safety feature. If the appliance detects an unbalanced load during the spin cycle, it will stop spinning to prevent damage. Ensure that the device is placed on a flat and stable surface. Then, add or remove items as needed. If large items such as bath mats or large towels are loaded, add additional towels to create a more balanced load.

E5, E6

Heating element malfunction

In this situation, it is advisable to contact a qualified technician to diagnose and repair the issue.

E7, 1C 1E

Faulty water level sensor

Disconnect your unit from power, then wait for 1 minute. After that, switch the appliance back on and start a new programme.

E8

Water temperature problem

Make sure that the water hose is correctly connected to the cold water source, as indicated by the blue tap.

3C, 3E, 3E1, 3E2, 3E3, 3E4

Broken motor

To diagnose and fix the problem with the motor, it’s recommended to contact a professional technician.

8C

MEMS sensor failure

To fix this issue, turn off your machine and restart the cycle.

9E1, 9E2, 9H1

Power error

Start by turning off your unit for a few minutes and then turning it back on. If this doesn’t fix the issue, ensure the socket the appliance is plugged into works. If there is still no power, you may need to replace the fuse in the machine plug.

Why choose our team to fix your Samsung Washer?

From repairs to maintenance, we’ve got you covered

Highly skilled technicians
Use of original spare parts
Fast same-day service
Affordable pricing policy
Professional approach
Extensive work experience
24/7 customer support
Discounts for loyal customers
Warranty on repairs and parts
Residential and commercial services

Whether your device won’t start, has motor, wiring or other problems, the Alpha Appliance team is ready to help. Don’t postpone the repair again, call us to fix any appliance issue today!BOOK ONLINE

What do clients think of our Samsung Washer troubleshooting

We were completely satisfied with the dryer repair, and the technician arrived at the agreed time, was knowledgeable, and had a good idea what to look for. He discovered that the heating element had failed and had replaced it. The unit now heats well.

Jan 18, 2024

Kind and knowledgeable service. The repair man was efficient and communicated well about my washer issue.

May 23, 2024

Thanks Mehedi for the great work, very happy with the prompt and expert service!

Jul 19, 2024

The technician was very helpful and efficient.

Mar 6, 2024

I couldn’t believe someone answered so quickly on a Friday night. Someone came out early next day and part was installed on Sunday! Like where else would this happen? Great job everyone there!

Sep 12, 2023

Excellent service!

May 22, 2024

My favorite machine service in the area. Their experts arrive the same day you need them, all knowledgeable and courteous.

Jan 4, 2024

The guy from this appliance repair company fixed my oven when I thought it was completely dead((( Now it works just fine, and I’m thankful greatly!!!!

Jan 18, 2024

Prompt and courteous. Very nice and respectful. Especially Behrouz, nice man. Former watchmaker too!

Feb 20, 2024

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Samsung Washer Error Codes