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    SAMSUNG REPAIR SERVICE PROVIDER

    Samsung Appliance Repair Service

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    Alpha Appliance reviews google my business
    800+ reviews
    4.8

    Fully Licensed

    Our technicians are fully licensed, ensuring that your appliances are in the hands of professionals who prioritise compliance with industry regulations.

    Same-Day Service

    At Alpha Appliance, we arrive promptly to prevent the problem from worsening, and our repair technicians are ready to fix your appliances on the same day.

    Transparent Pricing

    We offer competitive prices that fit your budget without compromising on quality. Our services are affordable, and we work to help you save on other expenses.

    Many Positive Reviews

    Our satisfied customers are the best evidence of the quality of our services. We constantly maintain high standards of work and customer service.

    Choose your Samsung appliance for repair

    Select the appliance you need help with — our certified technicians service all Samsung models quickly and reliably.

    Any intelligent and luxurious kitchen is equipped with a refrigerator from Samsung, which is rarely but prone to malfunction. Regardless of the model, we are ready to help even in an emergency situation. For example, we will fix:

    • The fridge isn’t cooling;
    • The refrigerator is leaking;
    • Excessive noise from the fan;
    • The fridge isn’t defrosting.

    An excellent solution is not to try replacing the parts on your own but to immediately call our Samsung fridge repair specialist. This way, you will keep the device safe and pay only for a minor breakdown repair.

    Call us: (866) 905-3275

    Samsung makes you confident that your cookware will always be clean and dry. Our Samsung dishwasher repair service guarantees you the same-day assistance that will solve all your appliance problems, including:

    • The dishwasher doesn’t drain;
    • The device is leaking;
    • The dishwasher won’t start;
    • The touchpad isn’t responding.

    These and other faults will be fixed in a blink of an eye, and the restoration cost will not be higher than the average on the market.

    Call us: (866) 905-3275

    Front-load, top load, 2 in 1 – all these models from Samsung provide intelligent washing for homeowners. At the same time, they can break down, start leaking and become a real problem. The only way to avoid headaches with the whole process is to get a Samsung washing machine repair from Alpha Appliance. We will assist you if:

    • The washer isn’t spinning;
    • It trips the electrical circuit;
    • The detergent remains in the dispenser after the cycle;
    • The washer won’t start.

    All parts will be replaced with OEM spare parts, and 100% satisfaction will be guaranteed.

    Call us: (866) 905-3275

    It is difficult to imagine a modern house without a dryer because it has long become an indispensable element of the laundry room. Despite many models (electric, gas, ventless), any of them can break, so our Samsung dryer repair service can help you at any time.

    If you have noticed that, then it is time to contact a specialist:

    • Your dryer is overheating;
    • The dryer won’t stop;
    • Its drum isn’t turning;
    • It makes noises.

    The sooner you call us, the less you will spend on your domestic issues.

    Call us: (866) 905-3275

    If you are experiencing problems with your Samsung oven or stove, don’t hesitate to contact us for fast and reliable repair services. Especially if you have a gas device, continued use of a faulty oven can lead to a gas leak.

    To avoid it, the Alpha Appliance team is available 24/7 and ready to solve the following:

    • The oven is too hot;
    • The stove doesn’t cook well;
    • Oven takes a long time to reach set temperature;
    • The inside lights don’t work.

    Do not risk your health and property trying to restore it on your own. Typically, such attempts by inexperienced homeowners lead to irreversible consequences.

    Call us: (866) 905-3275

    Samsung fridge repair

    Any intelligent and luxurious kitchen is equipped with a refrigerator from Samsung, which is rarely but prone to malfunction. Regardless of the model, we are ready to help even in an emergency situation. For example, we will fix:

    • The fridge isn’t cooling;
    • The refrigerator is leaking;
    • Excessive noise from the fan;
    • The fridge isn’t defrosting.

    An excellent solution is not to try replacing the parts on your own but to immediately call our Samsung fridge repair specialist. This way, you will keep the device safe and pay only for a minor breakdown repair.

    Call us: (866) 905-3275

    Samsung dishwasher repair

    Samsung makes you confident that your cookware will always be clean and dry. Our Samsung dishwasher repair service guarantees you the same-day assistance that will solve all your appliance problems, including:

    • The dishwasher doesn’t drain;
    • The device is leaking;
    • The dishwasher won’t start;
    • The touchpad isn’t responding.

    These and other faults will be fixed in a blink of an eye, and the restoration cost will not be higher than the average on the market.

    Call us: (866) 905-3275

    Samsung washing machine repair

    Front-load, top load, 2 in 1 – all these models from Samsung provide intelligent washing for homeowners. At the same time, they can break down, start leaking and become a real problem. The only way to avoid headaches with the whole process is to get a Samsung washing machine repair from Alpha Appliance. We will assist you if:

    • The washer isn’t spinning;
    • It trips the electrical circuit;
    • The detergent remains in the dispenser after the cycle;
    • The washer won’t start.

    All parts will be replaced with OEM spare parts, and 100% satisfaction will be guaranteed.

    Call us: (866) 905-3275

    Samsung dryer repair

    It is difficult to imagine a modern house without a dryer because it has long become an indispensable element of the laundry room. Despite many models (electric, gas, ventless), any of them can break, so our Samsung dryer repair service can help you at any time.

    If you have noticed that, then it is time to contact a specialist:

    • Your dryer is overheating;
    • The dryer won’t stop;
    • Its drum isn’t turning;
    • It makes noises.

    The sooner you call us, the less you will spend on your domestic issues.

    Call us: (866) 905-3275

    Samsung stove & oven repair

    If you are experiencing problems with your Samsung oven or stove, don’t hesitate to contact us for fast and reliable repair services. Especially if you have a gas device, continued use of a faulty oven can lead to a gas leak.

    To avoid it, the Alpha Appliance team is available 24/7 and ready to solve the following:

    • The oven is too hot;
    • The stove doesn’t cook well;
    • Oven takes a long time to reach set temperature;
    • The inside lights don’t work.

    Do not risk your health and property trying to restore it on your own. Typically, such attempts by inexperienced homeowners lead to irreversible consequences.

    Call us: (866) 905-3275

    Samsung Appliance Error Codes

    Discover how to troubleshoot appliance error codes with clear, device-specific guides

    Samsung Dishwasher
    Samsung Dishwasher

    Error codes

    Error codes list for Samsung dishwasher

    Code Error Solution

    1E, IE

    Blocked filter
    Clean the fine filter at the bottom of the appliance. If the code does not appear even after cleaning, contact a specialist.

    3C

    Malfunctioning pump
    Begin by disconnecting your unit from the power source. After that, attempt to start the cycle again to see if the problem is resolved. If not, it’s recommended to call a specialist.

    3E

    The water is too hot
    To address this issue, ensure that the hot water supply is not set to a temperature above 176°F.

    4C, 4E

    Issues with water supply
    Before using the dishwasher, make sure that the water supply is switched on and that the water pressure and temperature meet the requirements of the water supply.

    5C, SC, 5E, SE

    Not draining
    To fix this issue, carefully examine and remove any blockages from the drain hose, filter, and sump pump.

    7E

    Waterwall reflector breakdown
    If you have recently unpacked your unit, ensure that you have removed any packing tape from the waterwall reflector, enabling it to move freely. Ensure the reflector is correctly installed in its intended location and does not interfere with the operation.

    9E

    Insufficient water level
    First, make sure the appliance is empty. Then, add the appropriate amount of detergent. Finally, run a normal cycle and monitor the water level.

    bE, 6E

    Jammed button
    Turn off your unit and gently press and release each button on the control panel. This will help loosen any buttons that may be stuck.

    CE

    Communication error
    This issue can often be resolved by unplugging the device and waiting 5 minutes before plugging it back in. If that doesn’t help, contact a specialist.

    HC, 1E, IE (Rotary Models)

    The temperature is too high
    Start by disconnecting your unit for approximately 30 seconds and then turn it back on. Next, empty the appliance and carefully fill the detergent drawer with the recommended amount of detergent. Finally, select and run a normal cycle.

    HE

    Temperature is being detected incorrectly
    You will need to empty the appliance completely. Then, add the needed amount of detergent and select a normal cycle.

    LC, LE

    Water leaks
    The first step is to disconnect the appliance from the power source to ensure safety. Next, thoroughly examine the water supply hose for any visible signs of leakage. Additionally, if you connected the unit to the garbage disposal, ensure that the disposal cap has been removed.

    OC, oE

    Overfilling
    Carefully examine and remove any blockages from the drain hose, filter, and sump pump.

    PC

    Zone Wash function failure
    If you encounter this error, simply unplug your device and try to start the cycle again.

    PE

    Half load function error
    First, make sure the appliance is empty. Then, add the appropriate amount of detergent. Finally, run a half load cycle.
    Samsung Dryer
    Samsung Dryer

    Error codes

    Error codes list for Samsung dryer

    Code Error Solution

    9C1, 9E, 2E, 9E1

    Voltage issue
    Ensure that your device is connected to its dedicated power circuit and not using an extension cord.

    bE, bE2, bC2, 6E, 6E2, 6C2

    Stuck button
    To address this issue, turn off your unit and gently press and release each button on the control panel. This will help loosen any buttons that may be stuck.

    dC, dE, dF, do, d0, 1 DC, 1 dF

    Door-related malfunction
    The first step is to ensure the door is properly closed and the latch is firmly in place. Next, check for any items that may be obstructing the door.

    tS, t5, tC, tO, t0, tE, tE3

    Problem with the temperature
    The most frequent reason for this issue is an obstructed lint screen or vent system. To troubleshoot this, find the lint screen and remove any accumulated lint. Next, disconnect the vent and use a vacuum to remove any lint obstructions. Once you’ve finished cleaning, reassemble the components.

    HC, hE, HC4, 1 HC

    Overheating
    First, find the lint screen, remove and thoroughly clean it. After that, disconnect the vent and use a vacuum to remove any lint obstructions. Once you’ve finished cleaning, reassemble the components.

    FC, FE, 1 FC

    Invalid power source frequency
    You should attempt to restart the drying cycle. If that doesn’t help, it’s recommended to call experts to inspect the unit thoroughly.

    Clg, Cl9, Cg, C8, C9, C80, C90, Ct

    Clogged vent
    These codes will only appear after a Vent Blockage test has been run. If you suspect that your vent is obstructed, you can opt to perform this test.

    AC, Et, AE, EEE, AE4, AE3, AE5, E3, 1 AC

    Communication failure
    Turn off your device for approximately 60 seconds, then turn it back on. If the problem isn’t resolved, call a specialist.

    dn

    Download in progress
    It is important not to turn off the power during this process, as it may cause operational issues. Your appliance will restart automatically once the software installation is complete.
    Samsung Oven
    Samsung Oven

    Error codes

    Error codes list for Samsung oven

    Code Error Solution

    C-21

    Faulty sensor
    Start by disconnecting your unit for approximately 30 seconds and then turn it back on. If that doesn’t resolve your problem, call a specialist.

    C-24

    Overheating
    If there is any obstruction covering the vent, remove it immediately to allow proper airflow. While your unit is in operation, you can resolve the error by gently opening and closing the door several times for approximately 3 seconds each. Alternatively, you can turn off the appliance and leave the door open for 1 minute to facilitate cooling.

    C-d0

    The button has been pressed for more than 10 sec
    To address this issue, ensure that the buttons are thoroughly cleaned and free from any moisture. Disconnect your unit and give it another try.

    C-d1

    Broken door lock
    Begin by checking the door lock mechanism for any visible damage. If there is no apparent damage, try unplugging your appliance and turning it back on. If the door still doesn’t lock, you may need to replace the door lock mechanism.

    C-F0, C-F2

    Communication error
    Begin by disconnecting the device for a few minutes, then reconnecting it. If that doesn’t help, contact a qualified technician.

    dC, dE

    Problem with a divider
    If you’re using the single cavity cooking mode, remove the divider. For double cavity cooking mode, ensure that the divider is properly installed. If the code persists, try turning off the power for at least 30 seconds and reconnecting it.

    S-01

    Safety shutoff
    To resolve this, disconnect your unit from the power and carefully remove any food inside. We recommend allowing the oven to cool down for a while before using it again.

    Pr E

    Preheating
    This code means that your appliance is preheating to the temperature you’ve set for your cooking needs. Once the desired temperature is achieved, it will automatically disappear.
    Samsung Refrigerator
    Samsung Refrigerator

    Error codes

    Error codes list for Samsung refrigerator

    Code Error Solution

    5E

    Defrost sensor issue
    Start by defrosting your appliance. Simply unplug the device and leave the doors open for a few hours. Once you have completed this, use a clean towel to wipe away moisture and ensure everything is dry. If the problem isn’t resolved, it’s recommended to call experts.

    14E

    Broken ice maker sensor
    Defrost your device by unplugging it for a few hours and leaving the doors open. Allow the unit to defrost completely before wiping everything dry with a clean towel. If that doesn’t help, the ice sensor might need to be replaced by a specialist.

    22E, 22C

    Cooling fan failure
    Begin by disconnecting your appliance from the power source. Next, open the doors of your unit for a few hours. Once the defrosting is complete, wipe down any excess moisture with a clean towel.

    41, 42

    Family Hub needs to be reset
    Try restarting the Family Hub by using the power switch inside the right door.

    41C

    Update error
    To address this, ensure that you have successfully installed the latest software update for your appliance. If the error appears after the update, simply press the OK button.

    76C

    Water is detected in the autofill compartment
    First, remove the pitcher from the compartment and drain any water present. Next, thoroughly dry the compartment to ensure it is free from moisture. Once you have completed this, reinstall the pitcher securely in its place.

    85C

    Low voltage
    You can easily resolve this issue by pressing and holding the OK button for about 3 seconds.

    83E, 86E, 88

    Power and voltage error
    Begin by disconnecting your unit from the power source. Leave it unplugged for approximately one minute. Afterwards, plug it back in and turn it on.

    AP

    Access point
    This code means that your unit is functioning as an access point. This enables you to set up Wi-Fi features like SmartThings. Once the setup is completed, the AP code will disappear.

    OF OF or O FF

    Cooling off mode
    To fix this problem, find the top two buttons on the left side of the control panel. You may also need to use the top button on the right side on more recent models. Next, press these buttons together for approximately 5 to 8 seconds until you hear a chime.

    PC ER, PC CH

    Communication failure
    The first step is to unplug the device from the power. Next, carefully disconnect and reconnect the wire harness located above the door. Finally, turn your unit back on.
    Samsung Washer
    Samsung Washer

    Error codes

    Error codes list for Samsung washer

    Code Error Solution

    E1, 4C, 4E

    No water supply
    Start by checking that the water tap is fully open and that the water is flowing freely. Then, carefully examine and clean the mesh filter. Additionally, ensure the water supply hose is not obstructed or twisted, as this can restrict the water flow.

    E2, 5C, 5E, SE

    Poor drainage
    First, connect the emergency hose to drain excess water from the drum. Next, you should clean the pump filter. Finally, thoroughly inspect the drain hose for any kinks, twists, or blockages.

    E3, OC, OE, OF

    Overflowing
    The first step is to check if too much washing powder or liquid has been added. If so, turn off the power, wait for 1 minute, and then switch the power supply back on. The drain pump must drain the water from the washing machine.

    E4, Ub, UE

    Unbalanced load
    This is not a fault but a safety feature. If the appliance detects an unbalanced load during the spin cycle, it will stop spinning to prevent damage. Ensure that the device is placed on a flat and stable surface. Then, add or remove items as needed. If large items such as bath mats or large towels are loaded, add additional towels to create a more balanced load.

    E5, E6

    Heating element malfunction
    In this situation, it is advisable to contact a qualified technician to diagnose and repair the issue.

    E7, 1C 1E

    Faulty water level sensor
    Disconnect your unit from power, then wait for 1 minute. After that, switch the appliance back on and start a new programme.

    E8

    Water temperature problem
    Make sure that the water hose is correctly connected to the cold water source, as indicated by the blue tap.

    3C, 3E, 3E1, 3E2, 3E3, 3E4

    Broken motor
    To diagnose and fix the problem with the motor, it’s recommended to contact a professional technician.

    8C

    MEMS sensor failure
    To fix this issue, turn off your machine and restart the cycle.

    9E1, 9E2, 9H1

    Power error
    Start by turning off your unit for a few minutes and then turning it back on. If this doesn’t fix the issue, ensure the socket the appliance is plugged into works. If there is still no power, you may need to replace the fuse in the machine plug.

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    How our repair process works

    Fast, simple, and transparent — from booking to a working appliance.

    1

    Book Your Service

    Tell us what’s wrong and when you’re available — online or by phone. Our team will match you with a certified technician near you.

    2

    We Diagnose the Issue

    Your technician arrives on time, inspects the appliance, and gives you a clear estimate before any work begins.

    3

    Repair & Test

    We fix the problem using quality parts and proven methods. Before leaving, our technician ensures everything works perfectly.

    4

    Enjoy Peace of Mind

    Every repair comes with a full warranty, and our team is always ready if you need help again.

    Appliance Repair process

    Why choose our team to repair your Samsung appliances?

    From repairs to maintenance, we’ve got you covered

    Technician repairing appliance
    Highly skilled technicians
    Use of original spare parts
    Fast same-day service
    Affordable pricing policy
    Professional approach
    Extensive work experience

    Having issues with your Samsung appliance?

    We’ll fix it fast — book your service today!

    Request ServiceCall Us Now

    Interesting facts about us

    Years of experience combined with top-notch tools allow us to perform repairs of any complexity

    800+

    Positive Reviews on

    20+

    Years of successful work

    30+

    Experienced technicians

    Samsung repair services in your area

    Some Areas We Serve

      WindsorWhitbyAjaxWaterlooVaughanTorontoSt. CatharinesRichmond HillPickeringBowmanvilleOttawaOshawaOakvilleNiagara FallsNewmarketMississaugaMiltonMiddlesex CentreMarkhamLondonKitchenerHamiltonHalton HillsGuelphBramptonBrantfordBurlingtonGrimsbyCambridgeAurora

      Don’t see your city? Contact Us to check availability

      Request Service

      We’re here for you 7 days a week, 7:00 AM – 11:00 PM.
Send your request and we’ll reach out soon to confirm your service time — usually within a few minutes!

      canada
      Canadian owned & operated
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      What customers say

      Very helpful and quick service. Thank you guys !
      Drew Hall Nov 14, 2025
      Great timely service
      Alexander Saatjian Nov 15, 2025
      The tech they sent to repair my Bosch dishwasher was good. I will call them again if I have any appliances break down.
      William Hopson Dec 6, 2025
      Technician who was friendly and efficient showed up within 4 hours of call, greatly appreciated.
      Kelly Bergquist Dec 16, 2025
      Joseph was great, he called in advance of arrival and found the issue immediately. I will definitely call again if I need any other appliance repairs.
      Lona Jenkins Dec 21, 2025
      Vitaliy was our very thorough technician, was able to find my mystery issue with my washing machine. Availability was a surprise, had the option to have someone over right away. Appreciated that Vitaliy was ready with indoor shoes, without even needing to bring it up 🙂 Will be using again.
      Teaghan Nolin Oct 29, 2025
      Same-day repair was very convenient
      AAR Management Oct 31, 2025
      The belt in the dryer broke, found them On Google phone them set up a time for the next morning between nine and one they were there at 10 after nine They fixed it and everything is good thank you
      kurtis peterson Nov 2, 2025
      Very quick to make an appointment and the personnel on site were efficient and careful.
      David Mann Nov 2, 2025
      Excellent communication, timely and honest repair! Great experience overall.
      Tia Landry Nov 3, 2025
      Highly recommend! They arrived right on time, and the specialist was able to identify the issue with my dishwasher just by listening to the noise it was making. Very professional and efficient service.
      Hamza Serroukh Nov 6, 2025
      On time with a pre all to advise on their way. Found issue quickly, offered and supplied part. Fridge working great with reasonable cost to make it that way once again.
      Kathy Flanagan Dec 3, 2025