Interesting facts about us

Years of experience combined with top-notch tools allow us to perform repairs of any complexity

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Positive reviews on:: 62 reviews

345 reviews
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Years of successful work: With us, you will receive a comprehensive service that covers everything from repair to installation and maintenance. You can trust our team to get your device back up and running on the same day.
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Experienced technicians: All of our technicians have completed training programs and have vast experience in repairing thousands of faulty appliances. They will offer several options to best suit your needs and budget before completing the job.

Error codes list for samsung refrigerator

Code Error Solution

5E

Defrost sensor issue

Start by defrosting your appliance. Simply unplug the device and leave the doors open for a few hours. Once you have completed this, use a clean towel to wipe away moisture and ensure everything is dry. If the problem isn’t resolved, it’s recommended to call experts.

14E

Broken ice maker sensor

Defrost your device by unplugging it for a few hours and leaving the doors open. Allow the unit to defrost completely before wiping everything dry with a clean towel. If that doesn’t help, the ice sensor might need to be replaced by a specialist.

22E, 22C

Cooling fan failure

Begin by disconnecting your appliance from the power source. Next, open the doors of your unit for a few hours. Once the defrosting is complete, wipe down any excess moisture with a clean towel.

41, 42

Family Hub needs to be reset

Try restarting the Family Hub by using the power switch inside the right door.

41C

Update error

To address this, ensure that you have successfully installed the latest software update for your appliance. If the error appears after the update, simply press the OK button.

76C

Water is detected in the autofill compartment

First, remove the pitcher from the compartment and drain any water present. Next, thoroughly dry the compartment to ensure it is free from moisture. Once you have completed this, reinstall the pitcher securely in its place.

85C

Low voltage

You can easily resolve this issue by pressing and holding the OK button for about 3 seconds.

83E, 86E, 88

Power and voltage error

Begin by disconnecting your unit from the power source. Leave it unplugged for approximately one minute. Afterwards, plug it back in and turn it on.

AP

Access point

This code means that your unit is functioning as an access point. This enables you to set up Wi-Fi features like SmartThings. Once the setup is completed, the AP code will disappear.

OF OF or O FF

Cooling off mode

To fix this problem, find the top two buttons on the left side of the control panel. You may also need to use the top button on the right side on more recent models. Next, press these buttons together for approximately 5 to 8 seconds until you hear a chime.

PC ER, PC CH

Communication failure

The first step is to unplug the device from the power. Next, carefully disconnect and reconnect the wire harness located above the door. Finally, turn your unit back on.

Why choose our team to fix your samsung refrigerator?

From repairs to maintenance, we’ve got you covered

Highly skilled technicians
Use of original spare parts
Fast same-day service
Affordable pricing policy
Professional approach
Extensive work experience
24/7 customer support
Discounts for loyal customers
Warranty on repairs and parts
Residential and commercial services

Whether your device won’t start, has motor, wiring or other problems, the Alpha Appliance team is ready to help. Don’t postpone the repair again, call us to fix any appliance issue today!BOOK ONLINE

What do clients think of our samsung refrigerator troubleshooting

Excellent service, quick and no hassle, 5 stars deserved Thanks

Feb 14, 2025

Tom was great to work with and got the job done!

May 13, 2024

Our washing machine broke down on a long weekend. Placed the call to Alpha Appliance Repair and they scheduled in a service specialist came over the next day and fixed it. Good service and I highly recommend

Oct 2, 2023

Everything was great. Our dryer stopped spinning. We requested a call a call online, they called back within 30 minutes. They showed up 3-4 hours later. Fixed the problem on the spot (45 mins total). We haven’t had another issue with the dryer since.

Jun 26, 2024

Appliance Repair serviced our broken dryer in Burlington, ON. They were able to fit us in very promptly.

Jun 5, 2024

Best appliance service team! Thorough professional and honest assessment of the issue. The service guy quickly assessed the issue in electric oven and fixed damn quickly. Thank you!

May 29, 2024

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Samsung Refrigerator Error Codes