Kenmore Dishwasher Error Codes error codes

Kenmore Dishwasher Error Codes

Local technicians with everything needed to fix any appliance issue

  • Customer support is available around the clock
  • When you repair your appliance, the service call is on us
  • Our pricing policy is transparent and affordable
  • We service appliances of various brands and models
  • Have your unit diagnosed and fixed on the same day
$ 30 OFF
New Customer
Interesting facts about us

Years of experience combined with top-notch tools allow us to perform repairs of any complexity

800+
Positive reviews on:
515 reviews
345 reviews
20+
Years of successful work
With us, you will receive a comprehensive service that covers everything from repair to installation and maintenance. You can trust our team to get your device back up and running and enjoy the peace of mind of knowing you’re in good hands.
30+
Experienced technicians
All of our technicians have completed training programs and have vast experience in repairing thousands of faulty appliances. They will offer several options to best suit your needs and budget before completing the task.

Error codes list for Kenmore Dishwasher

Code Error Solution

E24

The drain pump has been blocked
Remove the bottom panel to access the pumps. Unscrew the drain tap to identify any small objects obstructing the drain, but remember that this may cause water to flow.

1-1 (F1E1)

The relay stuck to the main electronic control unit
Disconnect your dishwasher from the electrical supply. Wait for 5 minutes. Reconnect your appliance to the electrical supply. If the code reappears, inspect the wiring in the control unit for damage. If you find damaged wires, repair the connection. According to the technical sheet, measure the required resistance of each component connected to the electronic controller. Take off the bottom panel to reach the technical documentation. Any damaged components should be replaced.

F1E2

Electrical control unit malfunction
Disconnect power to the dishwasher. Wait for 5 minutes. Connect the appliance to power. If the code reappears after power has been restored, you should replace the main control electronic unit.

F2E1 or 2-1

A button on the control panel of the user interface has become stuck
Press all the buttons on the control panel again. If a button or buttons do not work, unplug the dishwasher immediately and disconnect the wiring harness. Put the door back in place, but with the user interface cable harness disconnected. Do not close the door. Reconnect the dishwasher to the power supply and let it run for at least 7 seconds. Close the door. The drain pump does not switch on if the buttons are stuck because the user interface wiring harness is detached from the electronic control module. In this situation, replace the electronic control module. Replace the main electronic control unit if you do not hear any sounds made by the drain pump.

3-1 or the F3E1

Thermistor sensor or OWI sensor failure
A thermistor measures the water temperature, and an OWI (optical water indicator) sensor is responsible for detecting the water level inside the dishwasher’s tub. Unplug the unit. Check the wiring between the OWI sensor and the thermistor. If the cable harness has been damaged, you can repair it or buy a new one. If the wiring is in good condition, a new OWI thermistor/sensor will be required.

3-2 F3E2

A thermistor or OWI sensor defective
Disconnect power to the dishwasher. Check the wiring between the OWI sensor and the main electronic control. Repair the cable harness or buy a new one if it is damaged. If the wiring is in good condition, a new OWI thermistor/sensor will be required.

4-4 or the F4E4

The electronic control unit does not communicate
Disconnect the dishwasher’s mains to shut it down. Check the cable that connects the circulation pump to the cable harness and secure any exposed wires. The cable harness should be replaced if damaged. Replace the circulation pumps and drive assemblies if all wiring is working correctly. If the problem continues, replace the electronic control unit.

5-1 F5E1

Door switch failure
The display will show this error number if you do not close the dishwasher within 4 seconds after pressing the Start/Rinse Button or if your door lock assembly is defective. Close the dishwasher door within 4 seconds of pressing Start/Rinse. If the cycle doesn’t start and the fault code remains the same, replace the door switch. Disconnect the mains from the dishwasher to shut it down. When the door is removed, you can check the wiring for the door switch. If there are any loose wires, you can reattach them or, if your cable harness is damaged and needs to be replaced, replace them. If the wiring looks good, you can replace the door latch assembly.

5-2, F5E2

The main control unit detects unopened doors
Between washing cycles, it controls the activation of the door switch. It will not run the next cycle until it is activated. The cycle will stop if the door has not been opened after the previous cycle. Close the door again, then open it. If the problem persists, repeat this process. The door switch might be broken and must be changed if your wash cycle won’t begin. To simulate the process of opening the door, unplug and then reconnect the dishwasher to the socket. If the wash cycle is not starting, the door switch or door latch assembly are likely broken.

6-1 or the F6E1

The dishwasher doesn’t fill with water
Check the area beneath the dishwasher overflow for any debris or blockages that may have accumulated. It is important to ensure that the overflow float is in its highest position to prevent the dishwasher from overfilling. To begin troubleshooting, disconnect the dishwasher from its power supply. Next, remove the valve at the dishwasher inlet and disconnect the power supply line. Take a moment to inspect the filter and clean it if you find any clogs or debris. If the filter mesh is severely clogged, it may be necessary to replace the valve. Another potential issue could be a blockage preventing the water inlet valve from closing properly. To test the water flow, position the tip of the dishwasher hose into a container and check if water flows smoothly through the valve. If the water flow appears normal, proceed to inspect the wiring connected to the valve. If you notice any damage or loose wires in the wiring harness, it is advisable to either replace the harness or reconnect the wires securely. If both the primary electronic control unit and the water inlet valve are functioning correctly, the wiring harness should be replaced.

6-2 or F6E2

Faulty inlet water valve
Unplug the dishwasher from the mains to switch it off. Remove the lower front panel and the toe panel. Check the wires connected to the valve. Any disconnected cables must be reconnected. If damaged, replace the entire wiring harness. Use a multimeter to check the resistance of the water inlet valve to ensure that the wiring is in good condition. The resistance across the water inlet valve should be around 1,400 ohms. Replace the valve if the resistance is higher than normal. Replace the primary control unit if the problem persists.

7-2, F7E2

The heating element does not turn off
The dishwasher needs to be off for a minimum of 5 minutes. If the error still occurs after power is restored, you need to replace your primary electronic controller.

6-3, F6E3

The water pump may have air bubbles or suds
Check that there is not too much foam in the water. If there is, empty the water and stop the cycle. The pump should remove the water within 3 minutes. If you cannot remove the water with the pump, use a vacuum cleaner or towel to scoop up the water. If you notice any damage to the detergent dispenser, replace it. When using a dishwasher, it’s important to use detergent specifically designed for dishwashers. Regular soap can create excessive soap suds, which can be problematic. If you notice excessive suds, check the water level in the dishwasher. Insufficient water levels can cause air to enter the pump. You can verify the correct water level by ensuring it reaches the bottom of the mushroom-shaped float. Once you confirm the water level has decreased, inspect the dishwasher for any bowls or containers that may have water residue. This could indicate that they were accidentally knocked over during the wash cycle. Make sure to securely place dishes on the rack. If the dishwasher has low water levels but no obstructions, it’s possible that the inlet valve is closed. To address this, turn off the water tap and disconnect the dishwasher from the power supply. Remove the water supply line from the dishwasher inlet valve and inspect the filter for any clogs. If the filter mesh is blocked, replace the valve. Debris can sometimes cause blockages in the water valve, preventing it from opening or closing properly. To check if water flows freely, place the tip of the dishwasher hose in a container and open the water tap. Ensure the water flows without any obstructions and the filter is clean. Inspect the wiring connected to the water valve to ensure it’s intact and functioning correctly. If you find any damage to the wiring harness, either replace it or reconnect any disconnected cables. Proper functioning of the wiring harness is essential for the water valve to operate effectively.

6-4, F6E4

The float is closed
Inspect the area under the overflow float in the dishwasher and remove any objects that might be stuck or obstructing its movement. A malfunctioning water inlet can sometimes cause the float to remain open. If the water valve fails to close on time, water will continue to flow into the dishwasher, triggering the float switch. Verify the functionality of the water valve and replace it if necessary. The error code could also indicate a problem with the float switch. To investigate further, disconnect the dishwasher from the power source to ensure safety. Once the dishwasher tank is empty or nearly empty, you can use a meter to check the resistance of the float sensor. A reading of 0 Ohms indicates that the float is functioning properly. If the meter registers an infinite resistance, it indicates a faulty float, and it should be replaced.

6-7, F6E7

Flow meter failure
After disconnecting your dishwasher from power, check the wiring connecting the flowmeter and salt sensor to the water softener. Reconnect any damaged cables and repair them as necessary. Check the cables between the water softener salt sensor and the main electrical system. You can reconnect any disconnected wires if you come across them. Reconnect any damaged or broken wires if needed. Replace the flowmeter if all the wires appear to be in good shape.

6-8, F6E8

Failure of the water softener’s regeneration valve
By disconnecting the dishwasher from its power source, you can examine the wiring that connects the electronic control unit to the valve responsible for water softener regeneration. Ensure that all wires are properly connected and repair any damaged wires as necessary. To check the resistance of the regeneration valve circuit, use a multimeter on the wires that connect the valve circuit to the primary electronic control unit. The expected range of resistance should be between 890 and 1,090 ohms. If the resistance is not within this range, it indicates a problem with the primary electronic control unit and may need replacing. To directly check the regeneration valve’s resistance, use a multimeter. If the multimeter shows infinite resistance, it suggests that the water softener tanks need to be replaced. If the multimeter reads a resistance of 890-1,090 ohms when directly connected to the regeneration valve, the cable harness should be inspected, repaired, or replaced if necessary. If the multimeter shows an infinite resistance in the regeneration valve circuit, it suggests a break in the cable.

7-1, F7E1

The heating element doesn’t work
Replace the heating element if it is damaged. Check that the wirings between the main electronic control and the heating elements work by disconnecting the dishwashing machine from the mains. Reconnect any loose wires that are exposed as soon as you can. If the wiring harness is damaged, it should be replaced. If the cable is functional, then you must replace the heating element.

7-2, F7E2

The heating element does not turn off
The dishwasher needs to be off for a minimum of 5 minutes. If the error still occurs after power is restored, you need to replace your primary electronic controller.

8-1, F8E1

Slow drainage
Unplug your dishwasher from the mains. You should clear any obstructions in the drain tube. Check the wirings that connect the drain pumps and the main control unit. You can reconnect any loose wiring you may find. Replace it if the wire is badly damaged. The drain pump must be replaced even if the electrical connections are sound.

8-2, F8E2

The drain pump is not receiving power
Disconnect the dishwasher’s mains supply to shut off the power. Check the wiring that connects the electronic control module to the drain pump. Connect any disconnected wires you may find. Replace the wires if they are seriously damaged. The drain pump needs to be replaced if there is a good electrical connection.

8-4, F8E4

Drain pump drive malfunction
Disconnect the dishwasher from the power supply to switch it off. Check the wires that connect the main electronic control unit to the drain pump. You can reconnect any loose wiring you find. If the wiring is good, remove any debris from the sump pump. It could be blocking the impeller or preventing it from turning. If the drain is clean, replace the drain itself.

9-1, F9E1

The electronic control unit can’t detect the diverter disk position.
The water should be directed to the upper spray arm or the lower spray arm. It sends signals to the main electronic controller and keeps track of the disc’s location. To ensure safety, disconnect the dishwasher from the power source. Inspect the cable harness connected to the diverter and check for any loose cables. Reconnect any cables that may have become disconnected. If you notice any significant damage to the wires, it is advisable to replace the harness. If the wiring appears to be in good condition, the problem may lie with the diverter itself, as it may not properly transmit the disc position to the electronic control unit. In such cases, it is recommended to replace the diverter.

9-2, F9E2

The diverter for the drive is blocked
A diverter relay is built into the electronic control panel. If the unit appears to be damaged, unplug it from the mains. It is necessary to replace the main electronic control module.

9-3, F9E3

Diverter discs do not work or are broken
Remove the lowest dishwasher spray arm and all dish racks. Remove the water supply hose and TurboZone manifold. You should be able to locate the bypass disc when you remove the pump outlet. Replace it or install a new one if it is damaged or dirty.

9-4, f9E4

Faulty lower spray arm
Examine the area around the lower spray and remove any obstructions. Disconnect the dishwasher from mains power to shut it down. Check the lower spray arms drive cable harness. This component is part of this dishwasher diverter drive. You can reconnect any loose cables you may find. Replace the cable harness when it’s seriously damaged. Replace the lower spray arm and the diverter drives if your wiring is still functional.

10-1, FAE1

A broken detergent dispenser
Disconnect the dishwasher from mains power to turn it off. Remove the door panel and examine the detergent dispenser’s wiring to the main electrical control unit.

Why choose our team to fix your Kenmore Dishwasher?

From repairs to maintenance, we’ve got you covered

  • Highly skilled technicians
  • Use of original spare parts
  • Fast same-day service
  • Affordable pricing policy
  • Professional approach
  • Extensive work experience
  • 24/7 customer support
  • Discounts for loyal customers
  • Warranty on repairs and parts
  • Residential and commercial services
Whether your device won’t start, has motor, wiring or other problems, the Alpha Appliance team is ready to help. Don’t postpone the repair again, call us to fix any appliance issue today!BOOK ONLINE
Kenmore Dishwasher error codes list

What do clients think of our Kenmore Dishwasher troubleshooting

Bristow Brenton

I would recommend them. This was the first time I called for appliance repair and I was impressed with how professionally the technician did his job.

Feb 9, 2024
Jeff Schmidt

Great service!

May 24, 2024
Kathy

Javidan was fantastic! Extremely knowledgeable and explained the issue in plain language. Repair was quick and the area was left spotless once complete.

Aug 9, 2024
Jim Bastow

Excellent service

May 23, 2024
    BOOK ONLINE CALL US