Cove Appliance Repair Service

From the first phone call to the final test cycle, the experience was seamless and stress-free. Appliances Repair Expert Corp. answered right away and scheduled a technician to arrive without a long frustrating wait. The technician inspected the washing machine and didn’t waste any time getting to work. The machine was running smoothly before leaving our home. If you are dealing with an appliance breakdown, I’d recommend. Appliance Repair Expert Corp.

UPDATE: After posting this and sending my escalation, the manager personally called me. He was very professional, assured me they are working to improve their technician service, and agreed to issue a full refund. This shows that while they may sometimes have issues with individual technicians, management is committed to making things right and resolving disputes fairly. I really appreciate them stepping up to fix the situation. Extremely disappointed with this service and their complete lack of communication. I called them because my dishwasher was getting stuck on the rinse cycle and failing to drain. I was explicitly told scheduling a technician visit would cost $89, and any additional charges would require a quote and my consent. Instead, the technician spent a few minutes looking at the drain pipe, ran a quick reset, and insisted the issue was fixed. He demanded $150+tax on the spot, claiming the fix was part of the “diagnosis,” completely bypassing the promised $89 flat rate consent rule. He refused to wait for a full cycle to complete, assuring me it would work and promising he would return if it didn’t. Unsurprisingly, the moment I ran a full cycle, the exact same issue occurred. When I called him back, he refused to return and simply guessed over the phone that it needed a $378 motherboard replacement. I was overcharged, the appliance was never actually fixed, and when I called customer service, they told me to send an email. I sent a formal escalation email detailing all of this to the manager on 18th June, and the company has completely ignored it. Save your money and go with a company that actually honors their pricing and fixes the problem.

Wonderful service! Our fridge stopped working and we were told by Lincoln Appliance that they had nobody available for 5 days! I then called Alpha Appliance repair and they had a technician out that same afternoon! Unfortunately it was our compressor so we opted to buy a new refrigerator but the technician suggested a couple of brands that usually stand up better than LG and have parts that are easily accessible (Frigidaire and Whirlpool); we were grateful for the suggestion. We would not hesitate to contact Alpha Appliance again in the future.

Fast and efficient.

Technician was on time, polite, and got started accessing our washer right away. He was here for about a 1/2 hour or so. Thank you for your recommendations.

Quick and professional service, friendly and knowledgeable. Would recommend

Fast and friendly service from Alex on my washer repair

Nico came to look at our washer. Evaluated it honestly and also willingly scheduled another occassion to provide maintenance for our dryer.

Exceptional service. Quick response, diagnosis and ordering and installing of the parts. Would recommend again for all your appliance needs!

Appreciated the service motor replaced in my dishwasher offer to return if there was any problems

Helpful customer service and the repair was done right.

Had our LG fridge ice maker stop producing ice and the technician found a frozen water inlet valve, thawed it and replaced the valve to prevent the issue from recurring